When to Use Helplines & What to Expect
Use the helplines as soon as you feel you, a friend, or a family member are in immediate need of support. Trauma, depression, substance abuse, difficulties with family and relationships, and high stress are all valid reasons to reach out. You should never feel your problem is too small or insignificant.
You will never be judged for the problems you are dealing with. A crisis counselor’s goal is to help you make healthy decisions and feel safe. You will be asked some questions about your feelings, social situation, safety, and any thoughts of suicide that you or the person you are calling about might be having. Answering truthfully will help the crisis counselor connect you to the resources you need.
You are never alone. Use the list below to identify the resource that best meets your needs.
Crisis Text LineText “Brave” to 741-741
- Free 24/7 support for anyone in crisis
- Text from anywhere in the United States, anytime, about any type of crisis. A real-life human being will receive the text and respond, all from a secure online platform. This trained, volunteer, crisis counselor will help you move from a hot moment to a cool moment.
NATIONAL SUICIDE PREVENTION LIFELINE
Call 1-800-273-TALK (8255)
- Free 24/7 support for anyone in suicidal crisis
- Call from anywhere in the United States. You will be routed to the closest crisis center in your area. Call for yourself or someone you care about. Your call is free and confidential.
- Never ignore or underestimate remarks about suicide. If you think your friend is in immediate danger, do not leave them alone— stay there and call 911 or the lifeline.
DISASTER DISTRESS HELPLINE
Text “TalkWithUs” to 66746
- Free 24/7 crisis counseling and support for anyone experiencing emotional distress related to natural or human-caused disasters
- Call for yourself or on behalf of someone else from anywhere in the United States to be connected to a trained counselor. Support is available in Spanish and more than 100 other languages. The service is free and confidential and provided by SAMHSA (the Substance Abuse and Mental Health Services Administration).
- The helpline is for anyone experiencing emotional distress related to disasters such as hurricanes, wildfires, earthquakes, incidents of mass violence, infectious disease outbreaks, incidents of community unrest, and other traumatic events.
Free, confidential, 24/7. Crisis intervention and suicide prevention services for lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people. To view other services info (like text and chat options) and times of availability, visit thetrevorproject.org.
NATIONAL SEXUAL ASSAULT HOTLINE
Free, confidential, 24/7. Chat option available at rainn.org.
NATIONAL EATING DISORDERS ASSOCIATION HELPLINE
Free, confidential. Chat option available at nedawareness.org.